Hours need confirmation
Scheduled time is not always paid time. Setup, cleanup, substitutions, and cancellations need one visible record.
Coterie Operations Core
The problem: every completed class leaves the owner to confirm who taught it, what time should be paid, what changed, and what belongs in the monthly payroll records.
This proposal creates one reliable path from the calendar to approved instructor time using low-code tools that Coterie can manage without depending on reTHREAD for daily operations.
A focused operations proposal. This solution supports instructor timecards, approvals, and payroll preparation. It does not replace Coterie’s existing CRM.
What needs to change
Coterie already has the essential information. It is spread across the calendar, instructor messages, time confirmations, and payroll preparation. The opportunity is to connect those steps into one dependable owner workflow.
Scheduled time is not always paid time. Setup, cleanup, substitutions, and cancellations need one visible record.
The owner needs to know which classes are complete and which ones require a decision without checking every message.
Approved hours should be ready for QuickBooks in a consistent format with a clear record of who approved what.
Google Calendar remains the schedule. Coterie’s CRM remains the CRM. QuickBooks remains the financial system. The new workflow connects the operational gaps between them.
The proposed system
The recommended structure uses established low-code tools for administration and one branded, mobile-friendly Airtable form for instructor time tracking. No custom owner portal, desktop application, or code-dependent mobile application is included.
Classes continue to be scheduled in the tool Coterie already uses.
Stays in placeMoves records, sends reminders, and flags missing information.
Documented scenariosClass records, timecards, exceptions, and approvals live in Coterie-managed tables and views.
Coterie-managedInstructors confirm completion and actual paid time through a branded Airtable form.
No app downloadApproved instructor time is prepared for the monthly payroll workflow.
System of recordCoterie receives access to every low-code account and automation, plus plain-language documentation for routine edits and troubleshooting.
Vendor marks belong to their respective owners and are shown only to identify the proposed tools. No affiliation or endorsement is implied. QuickBooks is a registered trademark of Intuit Inc.
What daily use looks like
The instructor experience is a branded Airtable form that works in a phone browser. Coterie manages the form, records, and exceptions inside Airtable, keeps scheduling in Google Calendar, and continues its financial process in QuickBooks.
What Coterie manages directly
Clear deliverable boundary: no custom desktop dashboard, owner portal, CRM, or native app is included.
CLASS COMPLETE
The operating loop
Routine records move forward automatically. The owner steps in only when information is missing, changed, or ready for final approval.
A Google Calendar event creates or updates the class record.
The instructor receives an email link and confirms completion and actual time from a phone.
An Airtable review view highlights substitutions, cancellations, changed time, and missing responses.
The owner resolves the exceptions and approves the monthly time records.
Approved records follow the confirmed QuickBooks handoff or the payroll-ready export fallback.
Built for handoff
Every account is opened in Coterie’s name. Every workflow is documented. The owner can make the changes that a growing operation needs without opening a development ticket.
Logins, billing, data, and permissions stay under Coterie’s control.
Add instructors, properties, class types, rates, and approval rules through simple tables and forms.
Written instructions cover daily use, common changes, monthly close, and basic recovery steps.
A recorded handoff session walks through administration, reporting, and routine troubleshooting.
Coterie can run the day-to-day workflow, manage records, correct mistakes, update settings, and prepare the monthly close. Code-level failures are covered during the launch-support period, with optional support available afterward.
Phase one scope
This first phase is intentionally smaller than the original concept. It delivers the core benefit now without charging Coterie today for every feature it may need at 112 or more classes.
These capabilities can be added when class volume and operating needs justify the additional investment.
The guaranteed phase one deliverable is a clean monthly export and documented close process. Direct posting through Make will be enabled only after a live test confirms Coterie’s QuickBooks Online plan, worker classification, permissions, and accounting workflow. QuickBooks Time, payroll subscriptions, contractor-payment subscriptions, and payment execution are not included.
Implementation plan
The implementation is designed to validate the real workflow early, test it with representative classes, and leave Coterie with a system it understands.
Document the current process, payroll rules, exceptions, CRM boundary, QuickBooks setup, and platform accounts.
Build the Airtable base, views, mobile timecard form, automations, and monthly output. Test representative classes and edge cases.
Run the owner training, deliver the playbook, confirm access, and move the approved workflow into daily use.
Provide full launch support for the delivered workflow during the included 30-day period.
Investment
Coterie pays for the setup, configuration, testing, documentation, and handoff. The software accounts remain with Coterie. Plan for approximately $30 to $40 per month in new platform fees, paid directly to the providers.
50% to begin
50% at approved handoff
Expected software costs
Current September 2026 list prices are shown for planning. Coterie selects and pays each provider directly. Vendor pricing may change.
One paid owner seat after handoff. A temporary implementation seat may add up to $24 during the build.
Includes 10,000 monthly credits. Automatic credit purchases will remain off.
Coterie continues using its existing Google account and calendar.
A compatible paid QuickBooks Online plan is required. Any plan change needs Coterie’s approval before implementation.
Excludes Coterie’s existing QuickBooks subscription. QuickBooks Time, SMS delivery, payment execution, and new payroll products are not required for the proposed phase one workflow.
01Coterie will provide administrative access to the selected accounts and a representative set of schedules and payroll records.
02Instructor rates, setup time, cancellation rules, approval ownership, and contractor classification will be confirmed before configuration.
03Coterie’s existing CRM remains outside this implementation unless a specific data handoff is later approved.
04Direct QuickBooks posting requires a compatible paid QuickBooks Online account and a successful live connection test. The monthly export remains the guaranteed fallback.
05Third-party software costs, plan limits, and vendor policy changes are outside reTHREAD’s fixed implementation fee.
06The 30-day full launch-support period covers configuration fixes, issue resolution, and operational questions for the delivered workflow. New features and changed business rules are separate work.
A CLIENT-OWNED OPERATIONS SYSTEM